Voice Communication System
A Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX – which is out of fashion since all modern day PBXs are automatic), is a phone switch serving a business or organization and is usually located on the organization’s premises. The PBX provides phone services including internal calling, and access to the public switched telephone network. It allows a small number of outside lines to be shared among all of the people of the organization. Advanced PBX phone switches sometimes provide auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization.
Voice Communication System Course Content (IP PABX)
- Telephone System Fundamentals
- Key Telephone System Technology
- KTS/Hybrid System Technology
- PBX Technology
- PBX Components
- System Control
- System Overview
- Switching Network Design
- Switching Matrix
- PBX Call Processing Designs
- Cabinet Design
- Circuit Cards
- Wiring/Cabling Fundamentals
- Environmental Issues
- System Redundancy
- Trunk Interfaces
- PBX Peripherals
- Attendant Consoles
- Maintenance and Administration
- PBX Architectures
- Centralized Versus Distributed
- Availability
- Security
1 Week